Cancellation Policy
- 45 days before check-in: 25% on total invoice amount as banking and administration fee.
- Between 45 - 30 days before check-in: 40% of total invoice amount.
- Between 30 - 15 days before check-in: 75% of total the invoice amount.
- Bookings cancelled under 15 days before check-in or No Show: 100% of the advance paid.
Child Policy
- 0 - 5 years old child will be complimentary.
- 6 - 12 years old can stay at an additional cost of 25% of the room rate.
- Children above 12 years / adults can stay at an additional cost of 50% of the room rate.
- Above 15 years, you have to book a separate room as we do not allow children above 15 in the same room.
Guarantee policy
- A refundable advance of 25% would be required at the time of booking along with following details:
- Arrival & departure details.
- Total number of game drives (safaris) to be provided.
- Scanned copy of the passports/ID proof of each guest.
- Dietary preference if any.
- Balance payment is required 45 days prior to the date of arrival.
Pet Policy
- We understand that pets are a part of your family, and we are delighted to offer a pet-friendly environment for our guests. To ensure a comfortable and safe stay for all our guests, we kindly ask you to adhere to the following pet policy:
- Leash Requirement: For the safety of all our guests and wildlife, pets must be kept on a leash at all times when outside your room.
- Pet Supervision: Pets should not be left unattended inside or outside guest rooms or any other area of the lodge. Arrangements should ensure someone is present with the pet when guests leave for safaris.
- Cleanliness: Pet owners are responsible for cleaning up after their pets. Please dispose of waste in designated pet waste bins.
- Damage Responsibility: Pet owners will be held responsible for any damage caused by their pets to the lodge’s infrastructure. This includes, but is not limited to, damage to furniture, fixtures, and landscaping. Any such damage will be assessed and charged to the pet owner's account.
- Conflict Resolution: In the event of a conflict between pets owned by different guests, the lodge will not be involved. Pet owners are responsible for managing their pets and resolving any disputes. The lodge shall not be held liable for any incidents arising from such conflicts.
- Noise Control: Please ensure that your pet does not disturb other guests with excessive noise. Continuous disturbance may result in additional fees, or you may be asked to make alternative arrangements for your pet.
- Health and Safety: Pets must be up to date on vaccinations and free of fleas and ticks. Please provide documentation upon request.
- Restricted Areas: Pets are not allowed in certain areas of the lodge, including the dining areas, pool, and any other areas designated by the management.
- Pet Amenities: For your convenience, we provide pet-friendly amenities including pet beds and bowls. Please request these at the time of booking.
- Emergency Contact: Pet owners must provide a contact number in case of an emergency. Please ensure this number is reachable at all times during your stay.
- Pet Waiver: Upon check-in, pet owners will be required to sign a pet waiver acknowledging understanding and acceptance of this pet policy.
Bringing your pet with you?